Topic outline

  • Where to Find Help


    Enrollment Issues

    Watch these tutorial videos first:


    If you still can't enroll in a course, please email Support@PlacentaBenefits.info from the email address you're registered under, with the following information:

    • The course you are trying to enroll in
    • The browser and version you are using
    • The Operating System and version number (i.e., Windows 7)
    • What specifically is happening, including any errors you receive
    • Screenshots are always helpful, so we can see what you are seeing.


    Who to Contact
    We have a Support Page with staff information for who you can contact for other questions.

    ALL OTHER ISSUES
    Please enroll yourself in our FAQ - Using PBiU course that was designed specifically to show you how to navigate within PBiU. It is a full tutorial on how to use the PBiU site, and will likely answer all your questions. It is a valuable resource. If you email us and have not enrolled in this course, we will just direct you here.

    • Course Access Extensions

    • Course Extensions Page

      Do you need more access to the course materials? Didn't finish all the requirements in the initial 2 weeks?

      Pay the $20 re-enrollment fee here, and we'll manually add you back into the course for another 2 weeks of access.