Default Media Players

If you get a blank grey box where a video should be, this tutorial demonstrates how to change your browser settings to allow the video files to play.

The tutorial only demonstrates how to change mp4 settings, but follow the same process for mp3 settings as well, so you can hear the audio interviews.

This tutorial was recorded using Firefox and Windows 7, but your browser should have something similar. The tutorial is hosted on a separate site in the hopes that you can watch it.

View tutorial

Once you watch it, and follow the steps, please be sure to refresh your browser. You may have to refresh more than once.

(PC users can hit the F5 button; a "hard refresh" is holding down the CTRL key and then pushing F5. This should clear the cache for your browser and allow the new settings to take effect.)

Last modified: Thursday, March 26, 2015, 8:59 AM